Contact Centre
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Welcome on the Nationwide Satellite Services
Please select a catagory on the left to start.
Received a call?
I have received a call from Nationwide Satellite Services, what should I do?
If you are a customer it will be to make sure that your policy is up to date and all your equipment is working correctly. If you are not a customer it would have been from one of our sales advisors, they should always helpful, polite and courteous. Let us know if your experience differs from this.
Where are our call centres?
We have our own, in-house UK call centres. This helps us to ensure that all of our current and potential customers are treated fairly according to FSA regulations. Best of all it's free to call us!
What are you offering?
We offer high value, low cost satellite insurance cover from as little as £5 per month as well as TV insurance from £5.95 per month. If you have any questions about what our policy covers click here
The cost is more than my current insurance!
We offer one of the lowest cost insurance for satellite and television equipment in the UK. Our base plan is only £5 per month, however you may have opted for our Priority Cover which means we'll aim to get an engineer to your door within 24hrs and we'll replace any broken items with brand new equipment when available for just £2.99 per month. If you've got a cheaper price we'd like to know so we can beat it!
Who are we?
- We offer low cost satellite and television insurance cover with unlimited claims permitted.
- We provide one of the cheapest satellite warranty products.
- We have UK call centres only.
- We only use accredited engineers.
What do we do?
- We provide insurance for satellite and television equipment.
- We provide one of the cheapest satellite warranty products.
- We utilise a national network of engineers to get fix your equipment within 24 hours**
- Best of all it's free to call us and we're based in the UK.
About our cover...
What do we cover?
We cover your box, dish, LNB, cabling and remote as well as other accessories.
How many times can you claim?
You can claim an unlimited number of times with no excess to pay!
Making a claim...
What number do I call?
Just call our freephone helpline 0800 7797444
What information do I need?
You'll need your policy number and your password, if you can't remember your password then we can take you through a few security questions.
How much am I covered up to?
We cover your equipment including your box, dish, LNB, cabling and remote control for up to £500.
Will it be covered?
If you're not sure just check your terms and conditions sent out with your insurance certificate, or just call us on our freephone number to find out.